Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

As soon as we get to your location, whether it’s in your office or home, we begin our assessment and inspection. We do a thorough 360 inspection of the damaged areas to your home to determine the degree of damaged caused. A few questions we ask ourselves during our inspection are:

  • What is the cause of the damage? Was it from a pipe? A leak? Or an appliance?
  • What type of water category is it?
  • Do we need to move any furniture?
  • How many air movers and dehumidifiers do we need to use to get the space to dry standard?

We then come up with a plan of attack, so we can get your home and your lives back to normal as quickly as possible.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction